Acquired Knowledge Systems .. Easy Internet Business SolutionsE-Commerce and Web Hosting Solutions for Your Business or Organization
Design Your Own Web Storefront Sign Up ! Support Center.. Get Answers Fast Expert Web Site Design and E-Commerce Development Web Hosting and E-Commerce Solutions Client Services Area Free Temporary Home for Your Domain Internet Access Accounts Home About Acquired Knowledge Systems E-Business Home Try Out a Web Store for 30 days for Free E-Commerce Planning Guide Web Site Design TutorialsGet Your E-Mail

Keyboard Image E-Commerce Planning Guide
By Alan Flum of Celestial Graphics Inc.
Links To This Guide: Introduction | Myths and Facts | What is Involved | Identify the Focus and Goals | From Browser's To Buyers | Customer Oriented Website |
Identify the Focus and Goals of Your E-Commerce Site

Before you start to build your site or hire a web design firm to build your site for you, it will be extremely valuable for you to identify your Goals and decide of a focus of your website. This section of our e-commerce planning guide will help you do that.

   Identifying Your Goals


You first step toward creating an effective website will be to articulate your goals. By doing this, you are creating a clear set of guide lines which will help you to determine whether your website is accomplishing the things you want it to accomplish.


Do the following exercise:

Write down at least 5 to 10 things that you would like your website to accomplish. Write down whatever comes to mind, you can edit the list later.


Here are some examples:
  I want to sell my company's products on the Internet.
I want to promote by company's service.
I want to let people get the latest information about my governmental agency.
I want to share the knowledge my organization has collected with as many people as possible.
I want to increase the sales of the "widgets" my company produces by 5000 units per month.
I want to provide automated customer service.


Next, organize the list by category. Give each item a rank, by order of priority:
1. Essential
2. Desirable
3. Optional

Look at each item that you ranked essential, and create a simple statement that articulates your essential goals.

Now you have developed a single statement that clearly states the essential goals of your website. This statement in essence defines what you consider success or failure. Second, you have created a list of all of the things you would like to achieve with your site and ranked their importance.

  Creating Your Site's Focus


Now that you have identified what you want to achieve with your site, you will want to identify how you want to present your site in order to achieve these goals. Keep in mind, that the Internet is one of the ways which your customers will use to judge your organization. A poorly executed website that frustrates customers can diminish the reputation of even the best companies. Your website is part of your corporate branding, used properly it can help build your business.

It is essential, that you clearly focus on what you want to achieve with your website. This will help you to develop a cohesive well organized site. There are too many sites that are poorly designed and add no value to the company that it represents.

How Do You Create A Website that is Clearly Focused ?

  Create a list of content that you can include on your website that will help accomplish the essential goals you have identified.

Create a Cohesive theme that creates strong corporate branding and that ties all of these elements together.

Use consistent easy to identify navigational elements throughout the site.

If you site is clearly focused, your customers should enter your site and immediately be able to grasp what your company and website is all about. Remember this very important fact: Visitors to your site will often make instantaneous decisions whether they are going to stay or go. These decisions are often made based on the following factors:

  Is this site interesting (or appealing).
Is it useful to me
Will I be able to find the information I want.
Will I be able to find the information I want without investing a lot of time and effort.

A clearly focused site, strongly branded site will allow you to convey your message to your visitor in a clear, concise, no non-sense manner.

In the next section, we will look at how to turn those who visit your site from browsers to buyers.


Previous: What's Involved   Next: From Browsers to Buyers   


Copyright © by Acquired Knowledge Systems Inc.
Website Design by Celestial Graphics

Privacy PolicySite SecurityTerms of Use | Contact and Internet Access Info |
| About Us | Give Us Your Feedback |